CIS-ITSM · Question #109
CIS-ITSM Question #109: Real Exam Question with Answer & Explanation
Sign in or unlock CIS-ITSM to reveal the answer and full explanation for question #109. The question stem and answer options stay visible for context.
Question
When you create a problem from an incident. Impact, urgency and priority are automatically populated, from the incident record. Your problem management process owner wants the problem manager to be responsible for assessing the impact and urgency on the problem, so they don't want the values from incident to be copied over. What module would you use to make this adjustment?
Options
- AITSM > Administration > Properties
- BIncident > Administration > Incident Properties
- CProblem > Administration > Problem Properties
- DSystem Policy > Rules > Priority Lookup Rules
Unlock CIS-ITSM to see the answer
You've previewed enough free CIS-ITSM questions. Unlock CIS-ITSM for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.