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CIS-ITSM · Question #107
CIS-ITSM Question #107: Real Exam Question with Answer & Explanation
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Problem Management
Question
As of Quebec. Problem task records will move automatically from one state, to another state, provided the required fields are filled. What are those states?
Options
- AWork in Progress lo Closed
- BAssess to Work in Progress
- CDraft to Assess
- DOn Hold to Work in Progress
- ENew to Assess
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Topics
#ServiceNow Problem Tasks#Problem Task States#Automated Workflow#Quebec Release