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CIS-ITSM · Question #89
CIS-ITSM Question #89: Real Exam Question with Answer & Explanation
The correct answer is B: Solutions implemented reduce future incidents. See the full explanation below for the reasoning.
Problem Management
Question
Problem management provides what benefits for Incident management? Choose 2 answers
Options
- AIncident managers authorize problem investigations
- BSolutions implemented reduce future incidents
- CPublished workarounds help quickly resolve incidents
- DProblem Investigations automatically triggered for multiple user incidents
Topics
#Problem Management benefits#Incident reduction#Workarounds#Incident resolution
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