In release management what controls the movement of the state from Scoping to Awaiting Approval?

Question

Options

• AFlow
• BState model
• CManual state selection
• DWorkflow

• A
  6% (2)
• B
  3% (1)
• C
  3% (1)
• D
  88% (30)

Explanation

In ServiceNow Release Management, state transitions are controlled by Workflows (not Flow Designer flows). The Workflow engine drives the release record through its lifecycle states - including moving it from Scoping to Awaiting Approval - by executing activities, approvals, and notifications automatically. A Flow (Option A) is a Flow Designer concept used in Change Management, while a State Model (Option B) defines available states but does not drive transitions. Manual state selection (Option C) would bypass the automated governance the workflow provides.

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