What are the Release types available on the baseline release record?

The correct answer is D. Major, Minor Upgrade, Emergency Maintenance, Patch. In ServiceNow Release Management, the baseline release record includes four release types: Major (significant new functionality), Minor Upgrade (incremental improvements), Emergency Maintenance (urgent fixes outside normal cycles), and Patch (small targeted fixes). The other…

Change and Release Management

Question

Options

AStandard, Normal, Prototype, Patch
BAlpha, Beta, Snapshot, Nightly, Milestone, Release Candidate
CStandard, Normal, Emergency
DMajor, Minor Upgrade, Emergency Maintenance, Patch

How the community answered

(51 responses)

A
2% (1)
B
8% (4)
C
2% (1)
D
88% (45)

Explanation

In ServiceNow Release Management, the baseline release record includes four release types: Major (significant new functionality), Minor Upgrade (incremental improvements), Emergency Maintenance (urgent fixes outside normal cycles), and Patch (small targeted fixes). The other options mix up software versioning labels (Alpha, Beta, RC) or Change Management terminology (Standard, Normal, Emergency) that belong to different ITSM records.

Topics

#Release Management#Release Types#ServiceNow ITSM

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