350-060 Exam Questions

According to ITIL®v3 framework, which two items should be investigated when responding to a reported fault in order to expedite the resolution of an incident?

A customer calls the service desk and reports a reachability problem between two offices. The service desk determines that the link that connects one of the offices to the edge rou...

A network operations engineer of company ABC is responsible for the operations and maintenance aspects of the MPLS backbone. The MPLS backbone is built by using MPLS- capable route...

After some troubleshooting, you realize that the performance degradation of your LAN is caused by a unicast flood. The protocol analyzer shows that some ports are erroneously sendi...

You are working in a large service provider NOC as a Tier 2 NOC engineer. A ticket has been escalated to you regarding an intermittent and apparently random problem with packet los...

A rollout plan for a new version of Cisco IOS Software has been devised by the engineering team. The plan calls for installing Cisco IOS Release 12.2(33)SRD on all Cisco 7600 Serie...

You are working for a large service provider. The engineering team has requested that operations roll out new four-port 10-Gigabit Ethernet line cards in every 7600 Series Router c...

A trouble ticket has been escalated from the service desk to you as a Tier 2 NOC engineer. The customer is complaining about slow application response time. The problem is between...

Several customers are complaining about slow network throughput when trying to access a company document management system. This slow throughput is impacting business for these cus...

You are working as a Tier 3 NOC engineer at a large service provider. Supporting the core network is part of your job responsibility. An escalation has come to you after Tier 2 det...

You are working at a large service provider supporting the core MPLS network. You have determined that a line card in one of the core routers has failed. Which two steps should you...

You are working at a service provider supporting the core network. While proactively monitoring syslog, you notice that two power supplies have failed on one of the core routers. T...

Users have complained recently about their experience with a collaboration tool that is being used on different international locations on your network. The collaboration tool uses...

A large IPTV service provider primarily uses multicast for delivering IPTV services to its customers. The service provider delivers digital television channels to home viewers by u...

A service provider allowed private IPv6 BGP peering with a university research network. On receiving IPv6 traffic, one Cisco 12000 Series Router that is located in the path of IPv6...

In addition to a DoS attack, what are three reasons that cause an increase in the CPU use of a route processor or the line card of a router? (Choose three.)

You have just received a major threshold alert from your performance management system for two of the three core routers. The alert states that "Link utilization between these two...

Which three features are used to mitigate or protect DoS attacks that are targeted at a router? (Choose three.)

A Tier 2 ISP network provides Internet connectivity to residential and business customers. The Tier 2 ISP uses Internet transit service from Tier 1 ISPs at different locations. Lat...

An ISP is concerned about DoS attacks that tend to starve out legitimate flows by generating malicious traffic. A number of techniques are being considered for the network edge. Wh...

You are employed in a service provider NOC as a Tier 3 NOC engineer. The company has decided to expand its business services that it currently offers to customers. The new service...

The service provider that you work for decided to offer its business customers a new, hosted unified communications service. This service will allow the service provider to maintai...

You have just launched video over IP service in the San Francisco market. A big football game will be telecast live over the new IP network. To proactively monitor the service and...

The service provider that you work for will offer a hosted unified communications service. This service will allow the service provider to maintain in its data centers all the call...

Refer to the exhibit. The network diagram shows a video service provider. The IPTV video source is connected to R1, whereas the clients are connected to R6. Traffic flows from R1 t...

Refer to the exhibit. The exhibit shows a core network with four core routers (one per site). All core links are 10 Gigabit Ethernet. The IGP cost metric is the same for all core l...

Your company is planning to add new line cards to all the core routers in the network to manage expected growth in network traffic. As part of the upgrade plan, new higher- capacit...

Refer to the exhibit. You are operating a converged network that is used to provide multiple types of services including VoIP. You have received multiple complaints that the call q...

You are working as a Tier 2 NOC employee at a service provider. The service provisioning team has opened a trouble ticket indicating that their provisioning application is timing o...

Which three factors should you consider when recommending a maintenance window to execute a rollout plan that is received from engineering? (Choose three.)

A VPLS network consists of provider edge routers that have fully meshed pseudowires. This network runs both unicast and multicast traffic. This network recently experienced bandwid...

Which three statements describe a baselining task? (Choose three.)

Scenario: Your company hosts a Voice Over IP (VoIP) service for its customers. Your Voice Operations center is responsible for all VoIP applications, including servers, gateways, a...

Scenario: Your company hosts a Voice Over IP (VoIP) service for its customers. Your Voice Operations center is responsible for all VoIP applications, including servers, gateways, a...

Scenario: Your company hosts a Voice Over IP (VoIP) service for its customers. Your Voice Operations center is responsible for all VoIP applications, including servers, gateways, a...

Your NMS server reports the message: %SNMP-4-NOTRAPIP: SNMP trap source Gigabit Ethernet 1/0/1 has no ip address What does this error message indicate?

The service provider has allocated a block of IPv4 addresses for your network 172.16.1.0 with a subnet mask of 25 bits. You company DHCP server was configured to use this block Acc...

According ITIL@v3 framework, what is the objective of the release and deployment process?

According to the ITIL@v3 framework, which two options are the goals of configuration managements? (Choose two)

According to the ITIL@v3 framework, how should special types of incidents, such as redundant power supply failure, be handled?

According to the ITIL@v3 framework, what four benefits are realized from release management in the service transition process? (Choose four)

According to ITIL@v3 framework, which of these is a standard change?

According to ITIL@v3 framework, which service transition process is responsible for planning and coordinating the resources to deploy a major release within predicted cast, time, a...

According ITIL@v3 framework, which four categories are used to priorities a Request for Change? (Choose four)

The SP NOC has determined that a significant number of broadcast packets are being received from customer A. which could be a DoS attack. Customer A is using MPLS layer VPLS servic...

Customer A is experiencing intermittent network performance problems. The SP NOC has determined that the "MPLS blackhole" is occurring during network convergence events. The suspec...

Which two statements describe when deployment of IP SLA could be regarded as standard or minor change as defined by ITIL? (Choose two)

A provider plans to use IP SLA to help diagnose future performance issues in their PE routers in the network. Which two should be considered by the provider? (Choose two)

The propter you work for supports a wide range of Cisco router models and Cisco IOS Software releases. You are in process of moving to a SNMP-based tool to monitor QoS configuratio...

When MPLS layer 3 VPN services are implemented, what is the function of the VRF table?