Cisco
350-060 · Question #102
A customer calls the service desk and reports a reachability problem between two offices. The service desk determines that the link that connects one of the offices to the edge router is down. Which…
The correct answer is A. Issue a shutdown then a no shutdown to the interface on the CPE device. D. Check syslog and verify what time the link went down. See the full explanation below for the reasoning.
Question
A customer calls the service desk and reports a reachability problem between two offices. The service desk determines that the link that connects one of the offices to the edge router is down. Which two steps should be taken before this incident is escalated to the carrier? (Choose two.)
Options
- AIssue a shutdown then a no shutdown to the interface on the CPE device.
- BReboot the edge router.
- CReboot the customer premises router.
- DCheck syslog and verify what time the link went down.
How the community answered
(22 responses)- A77% (17)
- B14% (3)
- C9% (2)
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