Cisco
350-060 · Question #12
According to ITIL®v3 framework, which type of service operational management process monitors the network infrastructure to identify and escalate abnormal operational conditions?
The correct answer is C. event management. See the full explanation below for the reasoning.
Question
According to ITIL®v3 framework, which type of service operational management process monitors the network infrastructure to identify and escalate abnormal operational conditions?
Options
- Aproblem management
- Bincident management
- Cevent management
- Drequest fulfillment
How the community answered
(43 responses)- A12% (5)
- B2% (1)
- C79% (34)
- D7% (3)
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