Cisco
350-060 · Question #13
350-060 Question #13: Real Exam Question with Answer & Explanation
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Question
According to ITIL®v3 framework, which operational management process is characterized by an unplanned service interruption, reduction in the service quality, or failure of a configuration item that may eventually impact a service?
Options
- Aincident
- Bchange
- Cproblem
- Devent
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