350-060 · Question #105
You are working in a large service provider NOC as a Tier 2 NOC engineer. A ticket has been escalated to you regarding an intermittent and apparently random problem with packet loss. The network has…
The correct answer is B. Perform an extended ping with varying packet sizes to see if the problem is related to a path MTU issue. C. Use traceroute and specify multiple source interfaces to see if one specific route is causing the issue. See the full explanation below for the reasoning.
Question
You are working in a large service provider NOC as a Tier 2 NOC engineer. A ticket has been escalated to you regarding an intermittent and apparently random problem with packet loss. The network has multiple redundant paths on which IP traffic can flow. The service desk has performed standard troubleshooting procedures but cannot isolate the problem. Which two types of information should you gather before escalating to Tier 3? (Choose two.)
Options
- AContact the carrier that is providing the underlying circuits. Request the service desk of the carrier to
- BPerform an extended ping with varying packet sizes to see if the problem is related to a path MTU issue.
- CUse traceroute and specify multiple source interfaces to see if one specific route is causing the issue.
- DPerform a switchover of the route processors of one of the core routers that traffic passes through.
How the community answered
(14 responses)- A7% (1)
- B79% (11)
- D14% (2)
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