Cisco
350-060 · Question #108
350-060 Question #108: Real Exam Question with Answer & Explanation
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Question
A trouble ticket has been escalated from the service desk to you as a Tier 2 NOC engineer. The customer is complaining about slow application response time. The problem is between end-user workstations and a CRM application hosted on a redundant pair of servers in a data center. What are the two initial actions to further troubleshoot the network? (Choose two.)
Options
- APing the CRM server from multiple locations and compare round-trip times.
- BAsk the IT department to fail over the CRM application to its backup server.
- CReboot the end-user workstations.
- DReview recent network changes that were made prior to receiving complaints.
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