220-801 Exam Questions

A technician has noticed that a client has an unsecured wireless network. Which of the following is the BEST security encryption type to protect the wireless network from intrusion...

A user reports that the mouse is not working properly. The technician notices on the user's workstation that the mouse cursor spins for several minutes before the technician can us...

A technician is notified that a laptop is not booting. It is discovered that there are no system lights, sounds, or display when the power button is pressed. Which of the following...

A technician receives a report from a client that is having issues with colors on a monitor. The technician notices that the monitor does not appear to have any red hues. The techn...

A client has an issue with large files taking a long time to open or save. As time goes by, the issue worsens. The client has hundreds of GBs of files that are still in the process...

Which of the following is the purpose of DHCP?

Which of the following HD PC connector types are used for connecting dual monitors to a workstation? (Select TWO).

Which of the following is required during the installation of a digitizer?

A technician replaces a defective 250GB hard drive in a desktop with a 2TB hard drive. After installation, the computer detects the new 2TB drive as a 250GB drive. Which of the fol...

Which of the following RAM types can continue working if there is corrupt data?

A technician has a desktop with two hard drives. The technician would like to configure a RAID array such that one drive can fail, but data can still be accessed. Which of the foll...

A technician is troubleshooting an expansion card in a computer that allows the computer to receive faxes over a VoIP line. The telephone line connected to the expansion card is MO...

A technician works for a company that has virtual servers and virtual desktops. The company hires a user who only needs to access the virtual desktops. Which of the following is th...

Which of the following cables can transmit Gigabit speeds? (Select TWO).

A user has a laptop and is trying to connect to a wireless network but is unable to see any SSIDs. Which of the following would be the FIRST thing that the technician should do?

A technician is troubleshooting a workstation's hard drive with multiple read/write failures. Which of the following can be used to repair the hard drive?

Which of the following components of a motherboard is responsible for communications between CPU and RAM?

An operating system running from a portable flash drive needs fast read/write speeds. Which of the following technologies is BEST suited to support this?

A technician needs to enable remote connections to a workstation that is to be accessed from an external network. Which of the following settings on the router needs to be configur...

A technician has been dispatched to work on a printer and must perform the following tasks: remove jam, clean heads, replace cartridge, and calibrate. Which of the following printe...

A user attempts to turn on a computer and receives no response. The user calls the technician to report the computer is not booting and a faint smell of something burning. Which of...

Which of the following display types is typically found on tablets and monitors with wide viewing angles?

Which of the following cable connection types is an example of a mini DIN?

Turning off DHCP on a SOHO wireless router will require manual entry of which of the following workstation settings? (Select TWO).

A user reports a long delay when attempting to open a large, often used database file on the local drive. Which of the following tools would MOST likely be used to resolve this iss...

A computer technician wants to boot up a computer using a USB flash drive. After inserting the USB drive and powering on the computer, it does not boot to the flash drive and inste...

A customer wants a computer for performing a single-threaded task as quickly as possible. Which of the following CPU characteristics is the MOST important?

Which of the following connectors provide power to the system board? (Select TWO).

Which of the following is an advantage of using DHCP for network addressing?

A user reports that every time a document is printed to a laser printer, the document lettering smudges, making it unreadable. Which of the following is the cause?

A user is requesting a cable to charge and transfer data for an Apple mobile device. Which of the following connection types would satisfy the user's requirements?

A user wants to share access to the Internet from a smartphone to another mobile device. Which of the following Internet connection types should be used?

A network technician is in the process of setting up a university lab. The lab requires 23 workstations; the workstations will need to be segregated from the rest of the network, w...

A network technician is in charge of creating the network cut sheet for an existing building. Some of the ports have been labeled, but some of the labels are unreadable. Which of t...

A user reports that a laptop is turning on but the battery is not charging and the laptop power icon indicates it is not plugged in. The user inspects the power adapter; the green...

A user, Joe, is watching a training education video and notices dark pin-sized dots in the same location on his laptop LCD screen. Which of the following is the cause of this issue...

A workstation has a network link light, but it cannot access internal network resources. Which of the following is the MOST likely cause of the issue?

When upgrading RAM in a laptop, which of the following would a technician need to check FIRST in the manufacture's specifications?

A user notices the printed pages from a network laser printer are creased and pressed. Which of the following should the technician check FIRST when troubleshooting this problem?

A user wants to connect a laptop to the office LAN, charge the battery, and have a dual screen setup. Which of the following would BEST solve this user's requirements?

Android smartphones are typically different from other smartphone devices in that:

A user has a laptop on a docking station that is used as a primary workstation. Whenever the user undocks the laptop to go to a meeting, the laptop powers off after only a few minu...

A technician needs to run a cable for a new computer and the requirement is CAT6. Which of the following wiring connectors should the technician use when terminating the cable?

A user reports an inkjet printer is constantly feeding two sheets of paper for every page printed. Which of the following would be the MOST likely reason?

A customer has a Windows 7 laptop that is a few years old. The customer reports that the laptop performance is slow. A technician checks the laptop and finds it has the maximum 8GB...

Members of a sales team travel frequently with their laptops. The members have reported that hotel WiFi is unreliable and unsecure. Which of the following devices could the IT depa...

A customer asks a technician to upgrade a desktop computer to support the DVI-D interface. Which of the following PC expansion cards would the technician upgrade?

A technician needs to physically secure a laptop while it is in the hotel room. Which of the following items would be used for this purpose?

Ann, a user, wants to host a gaming server on her SOHO network. Which of the following features on the SOHO router would need to be configured?

A technician is troubleshooting a printer that is displaying a paper jam error message. The technician attempts to clear the jam but there is not any actual paper stuck in the prin...