A user reports that every time a document is printed to a laser printer, the document lettering smudges, making it unreadable. Which of the following is the cause?

Question

Options

• AThe print server is receiving error codes.
• BThe toner cartridge is leaking.
• CThe fuser is not functioning properly.
• DThe ink has not fully dried.

• A
  3% (1)
• C
  97% (28)

Explanation

In a laser printer, the fuser assembly uses heat and pressure to permanently bond toner particles to the paper. If the fuser is not generating enough heat or pressure, the toner will not fuse and will smear or smudge when touched. A leaking toner cartridge would cause blotchy prints or excess toner on the page, not smudging of text. Print server error codes would affect job delivery, not print quality. 'Ink not drying' describes inkjet printer issues - laser printers use toner, not ink.

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