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220-801 · Question #1082

A technician is preparing to donate several workstations to a local school but wants to ensure the hardware is not faulty. Which of the following tools will test the internal hardware for failures?

The correct answer is B. Built-in diagnostics. Built-in diagnostics (typically available at boot via BIOS/UEFI or a manufacturer utility) can test multiple internal hardware components for failures before donating a workstation.

Hardware and network troubleshooting

Question

A technician is preparing to donate several workstations to a local school but wants to ensure the hardware is not faulty. Which of the following tools will test the internal hardware for failures?

Options

  • AChecking disk utility
  • BBuilt-in diagnostics
  • CWiping drive utility
  • DReinstalling the OS

How the community answered

(21 responses)
  • A
    5% (1)
  • B
    86% (18)
  • D
    10% (2)

Why each option

Built-in diagnostics (typically available at boot via BIOS/UEFI or a manufacturer utility) can test multiple internal hardware components for failures before donating a workstation.

AChecking disk utility

A disk checking utility (such as chkdsk or Disk Utility) tests only the storage drive for errors and cannot assess the health of RAM, CPU, or other internal components.

BBuilt-in diagnosticsCorrect

Most manufacturers include built-in hardware diagnostics accessible at startup (e.g., pressing F2 or F12 on Dell, HP, or Lenovo systems) that run automated tests on the CPU, RAM, storage, and other components. This is the most comprehensive and appropriate tool for verifying that all internal hardware is functional before the workstations leave the organization.

CWiping drive utility

A drive wiping utility removes data from storage media but performs no hardware health testing on any component.

DReinstalling the OS

Reinstalling the OS verifies that the installation process completes but does not systematically test individual hardware components for faults.

Concept tested: Using built-in diagnostics to verify hardware health

Source: https://www.comptia.org/certifications/a

Topics

#built-in diagnostics#hardware testing#workstation maintenance#diagnostic tools

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