A user reports that the mouse is not working properly. The technician notices on the user's workstation that the mouse cursor spins for several minutes before the technician can use the mouse. Which…

The correct answer is D. Not enough memory. The spinning cursor (busy/wait cursor) that persists for several minutes is a classic symptom of insufficient RAM. When a system lacks enough memory, it relies heavily on virtual memory (paging/swapping to disk), which is significantly slower than physical RAM. This causes the…

Hardware and network troubleshooting

Question

A user reports that the mouse is not working properly. The technician notices on the user's workstation that the mouse cursor spins for several minutes before the technician can use the mouse. Which of the following is the cause of the issue?

Options

AFailed Operating System
BFaulty mouse
CFaulty CPU
DNot enough memory

How the community answered

(22 responses)

A
5% (1)
C
5% (1)
D
91% (20)

Explanation

The spinning cursor (busy/wait cursor) that persists for several minutes is a classic symptom of insufficient RAM. When a system lacks enough memory, it relies heavily on virtual memory (paging/swapping to disk), which is significantly slower than physical RAM. This causes the OS to become sluggish and unresponsive, producing the spinning cursor effect. A failed OS (A) would typically result in a crash or failure to boot, not a slow cursor. A faulty mouse (B) would cause erratic movement or no movement at all, not a spinning cursor - the cursor spinning is an OS-level indicator, not a mouse hardware issue. A faulty CPU (C) would cause system-wide instability or failure to boot, not specifically a spinning cursor during normal operation.

Topics

#memory#system performance#RAM#troubleshooting

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