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Exams220-801Questions#1118
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220-801 · Question #1118

220-801 Question #1118: Real Exam Question with Answer & Explanation

The correct answer is A: One of the pins on the VGA cable was damaged.. VGA cables use analog signals transmitted through multiple pins - one pin each for red, green, and blue color channels. If the pin responsible for the red channel is bent, broken, or damaged, the red color signal will not be transmitted, resulting in a display that lacks red hues

Question

A technician receives a report from a client that is having issues with colors on a monitor. The technician notices that the monitor does not appear to have any red hues. The technician sees that the monitor has two types of inputs, VGA is currently in use, and the HDMI cable is not. The technician powers down the system and switches from using the VGA cable to the HDMI cable and the issue is resolved. Which of the following was MOST likely the issue?

Options

  • AOne of the pins on the VGA cable was damaged.
  • BThe monitor did not natively support VGA input.
  • CThe PC was originally configured to output to HDMI.
  • DThe video card drivers were out of date.

Explanation

VGA cables use analog signals transmitted through multiple pins - one pin each for red, green, and blue color channels. If the pin responsible for the red channel is bent, broken, or damaged, the red color signal will not be transmitted, resulting in a display that lacks red hues. Switching to HDMI resolved the issue because HDMI carries a fully digital signal over a different connector, bypassing the damaged VGA pin entirely. The monitor supporting VGA (B) is not the issue since the monitor was displaying an image, just missing red. The PC being configured to output HDMI (C) would mean nothing displays over VGA at all, not a partial color loss. Outdated video drivers (D) would typically affect both outputs equally and are unlikely to cause a single color channel to disappear.

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