220-1102 Exam Questions

A technician runs a command and gets the following output: Ethernet adapter Ethernet 3: Connection-specific DNS Suffix . : reddog.microsoft.com Link-local IPv6 Address .......... :...

A proxy server is required for internet access from a corporate network. Which of the following should a technician perform to manually configure a Windows 10 device for internet a...

A technician discovers a user's PC has a "No OS found" error message. Which of the following steps should the technician take next?

A technician is replacing the rack mount UPS. Which of the following should the technician consider?

A user is unable to open personal files on a PC on a home network. An on-screen message indicates the files are encrypted and demands payment to access the files. Which of the foll...

A user asks a technician for recommendations to back up desktop data from a Windows OS. The technician recommends implementing daily full backups, but the user is concerned about h...

A company is transitioning to a new firewall and discovers that one of the servers is still sending traffic to the old firewall. Which of the following IP address settings should a...

A user is unable to access the company's network. A technician learns the user's account became inaccessible after multiple unsuccessful login attempts. The user also changed their...

A systems administrator at a small company wants to discretely access user machines and verify patch levels without users noticing. Which of the following remote access technologie...

A user reports some single sign-on errors to a help desk technician. Currently, the user is able to sign in to the company's application portal but cannot access a specific SaaS-ba...

Which of the following is a preventive physical security control?

A technician needs to disable guest log-ins on domain-joined desktop machines. Which of the following should the technician use?

Which of the following is the most practical method to reduce the number of clicks on phishing emails for a public-facing organization?

Which of the following best describes XFS?

A technician is trying to perform an in-place upgrade of a Windows OS from a file. When the technician double-clicks the file, the technician receives a prompt to mount a drive. Wh...

After a failed attempt to open an email attachment for an unexpected overdue invoice, a smartphone user experiences abnormal performance when using their mobile browser and other a...

Which of the following is used to detect and record access to restricted areas?

A technician is creating a Windows splash screen that details login expectations. Which of the following should the technician most likely use?

Which of the following is protected by government policy for end-user information?

A user's mobile phone battery does not last long and navigation is very slow. Which of the following should the technician do first to resolve the issue?

A user has been adding data to the same spreadsheet for several years. After adding a significant amount of data, they are now unable to open the file. Which of the following shoul...

A technician installs a Bluetooth headset for a user. During testing, the sound is still coming from the speaker on the computer. The technician verifies the headset shows up in De...

A technician needs to configure laptops so that only administrators can enable virtualization technology if needed. Which of the following should the technician configure?

After a user recently installs a new scanner and the associated software on a computer, they notice the computer is now starting up very slowly. Which of the following is the best...

A company executive is currently attending a major music festival with a large number of attendees and is having trouble accessing a work email account. The email application is no...

A user connected a smartphone to a coffee shop's public Wi-Fi and noticed the smartphone started sending unusual SMS messages and registering strange network activity. A technician...

A systems administrator finds that a Windows client machine with an address of 169.254.124.24 is unable to access network resources. Which of the following should the administrator...

A technician receives a help desk ticket regarding a software issue on a workstation. The workstation provides the only access to a corporate database, and the technician needs to...

A client recently upgraded their Windows 10 machine to Windows 11. The client reports the following message displays when turning the computer on: "Error loading operating system."...

A user is unable to browse a website on a PC. Which of the following commands should a technician use to verify the PC's DNS resolution for the website?

Which of the following change management practices lists all the changes that are taking place for a project to ensure that no unexpected changes happen?

When a user is in the office, web pages are loading slowly on the user's phone. Which of the following best explains this issue?

Users report that a network printer intermittently goes offline during the day. Which of the following commands should the technician use to confirm whether the printer has connect...

A user reports that a device with a statically defined IP is unable to connect to the internet. The technician runs the ipconfig /all command and sees the following output: IPv4 Ad...

After a user upgraded the Windows operating system to the latest feature release, the user notices that one of the legacy applications that was running correctly before the upgrade...

Employees want their Windows 10 laptops to wirelessly connect when they take them home. Which of the following should the employees configure so the laptops can automatically conne...

A technician, who is completing hardware upgrades at a company, is approached by a user who submitted a computer upgrade request. After checking the list of offices to upgrade, the...

A workstation's hard drive is making loud noises, applications are running slowly, and the workstation is rebooting unexpectedly. Which of the following should the technician do fi...

A technician is setting up backup and recovery solutions that must restore quickly. Storage space is not a factor. Which of the following backup methods should the technician imple...

A company wants a new software program installed on all company computers, including remote employees' machines. Which of the following methods should the IT department use to remo...

A technician is troubleshooting a connectivity issue and wants to verify that traffic is flowing to the correct upstream locations. Which of the following commands should the techn...

Which of the following is the most significant drawback of using the WEP protocol for wireless security?

Which of the following commands should be used to display current processor activity on a Linux workstation?

After access to a server room was breached, a technician needs to implement a secure method to prevent unauthorized access. Which of the following is the most secure solution?

A company has experienced a ransomware attack. Which of the following is the best way to recover from ransomware?

An MDM report shows that a user's company cell phone has unauthorized applications installed. The device has recently checked into the MDM server, and the company still has access...

A technician needs to join a Windows client to a domain. Which of the following is required?

A company would like to deploy baseline images to new computers as they are started up on the network. Which of the following boot processes should the company use for this task?

A technician is troubleshooting an issue on a PC that has low disk space. Which of the following Control Panel utilities should the technician most likely use to investigate and re...

A user's new laptop, which was advertised as gaming-ready, is performing slowly when the user is playing a modern game. However, when the user is playing a less resource-demanding...