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220-1102 · Question #788
220-1102 Question #788: Real Exam Question with Answer & Explanation
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Security
Question
A user is unable to access the company's network. A technician learns the user's account became inaccessible after multiple unsuccessful login attempts. The user also changed their password before the issue started. Which of the following steps should the technician take to resolve the issue?
Options
- AEscalate the user's issue to the network team.
- BReset the user's password.
- CUnlock the user's account.
- DVerify the user's login and password.
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Topics
#Account lockout#User accounts#Troubleshooting access#Security