220-1102 · Question #801
220-1102 Question #801: Real Exam Question with Answer & Explanation
The correct answer is B: Check running applications. The first step is to check running applications (Option B). Applications running in the background could consume a lot of battery and processing power, causing slow performance and battery drain. By identifying and closing or uninstalling these apps, the technician can resolve th
Question
A user's mobile phone battery does not last long and navigation is very slow. Which of the following should the technician do first to resolve the issue?
Options
- AUninstall unused programs
- BCheck running applications
- CUpdate the mobile OS
- DDisable network services
Explanation
The first step is to check running applications (Option B). Applications running in the background could consume a lot of battery and processing power, causing slow performance and battery drain. By identifying and closing or uninstalling these apps, the technician can resolve the issue more effectively.
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