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220-1102 · Question #785
220-1102 Question #785: Real Exam Question with Answer & Explanation
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Security
Question
A user is unable to open personal files on a PC on a home network. An on-screen message indicates the files are encrypted and demands payment to access the files. Which of the following should a technician recommend the user do first?
Options
- AReinstall the OS.
- BRun the System Restore feature.
- CDisconnect the PC from the network.
- DPay the amount demanded.
- EScan the PC with an anti-malware program.
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Topics
#Ransomware#Malware#Incident Response#Network Security