210-060 Exam Questions
408 real 210-060 exam questions with expert-verified answers and explanations. Page 3 of 9.
- Question #105Maintenance and Troubleshooting
An end user is experiencing performance issues with their IP phone. Which phone feature could the administrator configure to allow the end user to notify them when issues occur?
QRTquality reportingphone featurestroubleshooting tools - Question #106Endpoints
An end user has an 7945 IP phone, but is unable to launch any of the IP phone applications. A network engineer has confirmed that the device is subscribed to the appropriate applic...
IP phone applications7945phone navigationglobe button - Question #107PSTN Access
Which component is needed for a voice call to be processed between the enterprise Cisco Unified Communications system and a cell phone via the PSTN?
PSTN gatewayDSP resourcesISRvoice call processing - Question #108Call Control
What is needed to support SIP Early Media?
SIP Early MediaMTPmedia resourcesSIP signaling - Question #109Call Control
The IP phone of user A is registered with Cisco Unified Communications Manager subscriber1 while the IP phone of user B is registered with subscriber2. User A is speaking to user B...
CUCM redundancycall survivabilitysubscriber nodecall processing - Question #110Maintenance and Troubleshooting
A company has invested in an on-premises VoIP solution. For design simplicity purposes, network engineers have opted to use a single VLAN for both data and voice traffic. Shortly a...
QoSVLAN designjittervoice quality - Question #111Maintenance and Troubleshooting
A network engineer receives a report about poor quality on an active call between the IP phone of user A over the WAN to the IP phone of user B. Using web access to the phone, the...
packet losscall statisticsVoIP quality metricsjitter - Question #112Call Control
Which command allows the telephony service of a Cisco Unified Communications Manager Express router to be associated to loopback address 192.168.143.44?
CME configurationtelephony-serviceloopback interfaceCUCM Express - Question #113PSTN Access
Which four devices can be used to provide analog ports, traditional phones, and fax machines? (Choose four.)
analog gatewaysFXSATAVG224 - Question #114Call Control
Client A in X site uses an IP phone to call client B in Y site. Engineers have selected SCCP as the default VoIP signaling protocol. Which network path will the call signaling take...
SCCPsignaling pathTCP port 2000call signaling - Question #115Endpoints
Which Cisco Unified Communications Manager protocol communicates with collaboration endpoints?
SIPcollaboration endpointsCUCM protocolssignaling - Question #116Maintenance and Troubleshooting
Which two tools can be used to measure the quality of a VoIP call? (Choose two.)
MOSrFactorvoice quality measurementVoIP metrics - Question #117Maintenance and Troubleshooting
What is the recommended maximum one-way latency for voice and video networks?
latencyone-way delayvoice designQoS - Question #118Maintenance and Troubleshooting
An engineer must configure QoS for a VoIP network. Which option is the best QoS model for this task?
QoSDiffServIntServVoIP design - Question #119Endpoints
User A notices echo on a call with user B. Both users are using Cisco VoIP phones. User B is using a headset, and user A is using a handset. What is the most likely source of the e...
echoheadsetecho cancellationvoice quality - Question #120Endpoints
An engineer is adding a third-party video endpoint to Cisco Unified Communications Manager. Which third-party device type should be used when adding the system?
third-party endpointsSIPCUCM endpoint registrationvideo endpoints - Question #121Endpoints
An engineer is adding four cordless analog phones to Cisco Unified Communications Manager. Which solution best meets this requirement?
analog voice gatewayVG204FXS portsCUCM endpoints - Question #122Call Control
An engineer needs to block any outbound calls to specific numbers. Which dial plan element is used to restrict called numbers?
calling search spacedial plancall restrictionpartitions - Question #123Call Control
User A needs to have a line shared on the user B phone. Both phones register with Cisco Unified Communications Manager. Which method can be used from Cisco Unified Communications M...
shared linedirectory numberCUCM administrationphone configuration - Question #124Call Control
An engineer is configuring a group of DNs and wants the external phone number mask to match the last four digits of the DN. Which option should be used?
external phone number maskwildcardsdirectory numberCUCM dial plan - Question #125Users, Mobility, and Presence
A user registered to Cisco Unified Communications Manager wants their cell phone to ring simultaneously with the IP phone. Which three configuration points must be configured to ac...
Single Number Reachremote destination profileremote destinationmobility - Question #126Users, Mobility, and Presence
Which two profile types are needed to enable a user for IM and Presence? (Choose two.)
IM and Presenceservice profileUC serviceJabber enablement - Question #127Maintenance and Troubleshooting
An engineer receives a service ticket because a user cannot log into Cisco Unified CM User Options. Where can the engineer verify that the user account is active?
end user configurationuser account statusCUCM administrationtroubleshooting login - Question #128Voicemail and Messaging
What is one advantage of importing Cisco Unity Connection users from Cisco Unified Communications Manager?
Unity Connectionuser importCUCM syncextension synchronization - Question #129Voicemail and Messaging
A systems administrator wants to integrate a new Cisco Unity Connection cluster with an existing directory in the enterprise. What is one valid user import source?
Unity Connectionuser importAXL serverLDAP integration - Question #130Voicemail and Messaging
An engineer is adding user accounts to Cisco Unity Connection and needs to limit the maximum length of messages. Which aspect defines this limit when adding new accounts?
Unity ConnectionClass of Servicemessage length limituser account settings - Question #131Voicemail and Messaging
A user is required to answer voicemail for two lines but would like them to be filtered to only one mailbox. How can you accomplish this request?
alternate extensionUnity Connectionmailbox mappingvoicemail configuration - Question #132Voicemail and Messaging
Which Cisco Unity Connection user field is used to map to an LDAP directory?
Unity ConnectionLDAP mappingalias fielddirectory synchronization - Question #133Users, Mobility, and Presence
How many servers can be supported in a Cisco Unified Presence Server cluster environment?
IM and Presence servercluster capacityserver sizingCisco Unified Presence - Question #134Users, Mobility, and Presence
An engineer is using Cisco Jabber. Instant messages are transported through which protocol?
JabberXMPPinstant messaging protocolsignaling protocols - Question #135Users, Mobility, and Presence
An engineer wants to ensure that Cisco Jabber clients can communicate with instant messaging clients who are not registered to the same Jabber cluster. Which technology meets this...
federationJabberXMPP federationinter-cluster messaging - Question #136Users, Mobility, and Presence
A Cisco Unified Communications administrator wants to implement Cisco IM and Presence for the company. If it is installed in IM-only user mode, which three services are supported f...
IM and PresenceIM-only modeXMPP client supportpresence services - Question #137Endpoints
Which CLI command must be used to configure the network settings on a Cisco TelePresence 4500 MCU?
TelePresence MCU 4500CLI configurationnetwork settingsMCU administration - Question #138Maintenance and Troubleshooting
A user needs to access CAR logs to adjust settings. Which two options are required? (Choose two.)
CARadmin rolesCDR accessreporting URL - Question #139Maintenance and Troubleshooting
Where can an engineer find how many unused Cisco Unified Workspace Licensing Standard licenses remain?
CUWL licensingEnterprise License Managerlicense trackingCisco Unified Reporting - Question #140Maintenance and Troubleshooting
Which CAR module report provides key information to determine if an additional gateway is needed?
CARgateway utilizationcapacity planningPSTN reporting - Question #141Voicemail and Messaging
Refer to the exhibit. Which method is using the users to access their mailboxes?
mailbox accessVUIphone accessUnity Connection - Question #142Maintenance and Troubleshooting
A voice engineer wants to monitor system activities using the RTMT tool. Which step is next after navigating to Cisco Unified Reporting?
RTMTUnified CM reportingCDRsystem reports - Question #143Maintenance and Troubleshooting
An engineer receives a report that Cisco Unified Communications Manager is not responding. The engineer needs to use RTMT to check errors. Which menu path should the engineer follo...
RTMT installationpluginsCisco Unified CMtroubleshooting tools - Question #144Maintenance and Troubleshooting
Which option in RTMT would be used to monitor connections using Cisco Unity Connection?
RTMTPort MonitorUnity Connectionmonitoring - Question #145Call Control
An administrator has been deleting phones from Cisco Unified Communications Manager, but would like to reassign those directory numbers. Which two configuration areas within Cisco...
directory numbersroute plan reportphone administrationCUCM - Question #146PSTN Access
On the PSTN gateway, a network engineer runs sh isdn status and finds the Layer 2 state of each interface to be "TEI_ASSIGNED". What is the status of PSTN connectivity from this ga...
ISDNTEI_ASSIGNEDLayer 2 statePSTN gateway - Question #147Maintenance and Troubleshooting
An entire department is reporting frequent calls with poor voice quality. Which fault domain should be investigated first?
voice qualityfault isolationQoSnetwork infrastructure - Question #148Endpoints
A company wants to deploy IP telephony on its network. The engineer has to allow the existing switches to support Cisco IP phones that are connected to a Cisco Unified Communicatio...
voice VLANswitchport configurationIP phonePoE - Question #149Maintenance and Troubleshooting
An administrator has determined that an end user is experiencing jitter. Which symptom is the end user experiencing?
jittervoice quality symptomschoppy audioQoS - Question #150Voicemail and Messaging
A single user receives a high amount of inbound voice messages and checks them only via email. The user cannot receive or send messages as the mailbox is full. Which option provide...
message aging policiesmailbox quotaUnity Connectionvoicemail management - Question #151Maintenance and Troubleshooting
An engineer receives a report regarding choppy voice quality on a call. The user does not remember the details of the call time or the numbers that were dialed. What should the eng...
Quality Report Toolvoice quality monitoringCUCMtroubleshooting - Question #152Endpoints
An IP phone that is using PoE shows "unknown" in Cisco Unified Communications Manager. What should the engineer do to restore the phone to service?
phone registrationPoEunknown statusswitch port - Question #153Endpoints
A voice engineer is moving an IP phone from one secure Cisco Unified Communications Manager cluster to another. The phones are not registering to the new cluster. Which task resolv...
CTL filephone securitycluster migrationphone registration - Question #154Users, Mobility, and Presence
Which three features of the Cisco Unified Attendant Console can a user use to streamline the company telephony communications? (Choose three.)
Attendant Consolepresencecall transferoperator features