210-060 Practice Questions

A technician is checking services in response to the recent failed delivery of all voicemails. Which service must be running for message delivery to function properly?

A field technician must reset a single 7965 IP phone so that it will be discovered on the network again and request an IP address from DCHP. Which steps should the network engineer...

An end user is experiencing performance issues with their IP phone. Which phone feature could the administrator configure to allow the end user to notify them when issues occur?

An end user has an 7945 IP phone, but is unable to launch any of the IP phone applications. A network engineer has confirmed that the device is subscribed to the appropriate applic...

Which component is needed for a voice call to be processed between the enterprise Cisco Unified Communications system and a cell phone via the PSTN?

What is needed to support SIP Early Media?

The IP phone of user A is registered with Cisco Unified Communications Manager subscriber1 while the IP phone of user B is registered with subscriber2. User A is speaking to user B...

A company has invested in an on-premises VoIP solution. For design simplicity purposes, network engineers have opted to use a single VLAN for both data and voice traffic. Shortly a...

A network engineer receives a report about poor quality on an active call between the IP phone of user A over the WAN to the IP phone of user B. Using web access to the phone, the...

Which command allows the telephony service of a Cisco Unified Communications Manager Express router to be associated to loopback address 192.168.143.44?

Which four devices can be used to provide analog ports, traditional phones, and fax machines? (Choose four.)

Client A in X site uses an IP phone to call client B in Y site. Engineers have selected SCCP as the default VoIP signaling protocol. Which network path will the call signaling take...

Which Cisco Unified Communications Manager protocol communicates with collaboration endpoints?

Which two tools can be used to measure the quality of a VoIP call? (Choose two.)

What is the recommended maximum one-way latency for voice and video networks?

An engineer must configure QoS for a VoIP network. Which option is the best QoS model for this task?

User A notices echo on a call with user B. Both users are using Cisco VoIP phones. User B is using a headset, and user A is using a handset. What is the most likely source of the e...

An engineer is adding a third-party video endpoint to Cisco Unified Communications Manager. Which third-party device type should be used when adding the system?

An engineer is adding four cordless analog phones to Cisco Unified Communications Manager. Which solution best meets this requirement?

An engineer needs to block any outbound calls to specific numbers. Which dial plan element is used to restrict called numbers?

User A needs to have a line shared on the user B phone. Both phones register with Cisco Unified Communications Manager. Which method can be used from Cisco Unified Communications M...

An engineer is configuring a group of DNs and wants the external phone number mask to match the last four digits of the DN. Which option should be used?

A user registered to Cisco Unified Communications Manager wants their cell phone to ring simultaneously with the IP phone. Which three configuration points must be configured to ac...

Which two profile types are needed to enable a user for IM and Presence? (Choose two.)

An engineer receives a service ticket because a user cannot log into Cisco Unified CM User Options. Where can the engineer verify that the user account is active?

What is one advantage of importing Cisco Unity Connection users from Cisco Unified Communications Manager?

A systems administrator wants to integrate a new Cisco Unity Connection cluster with an existing directory in the enterprise. What is one valid user import source?

An engineer is adding user accounts to Cisco Unity Connection and needs to limit the maximum length of messages. Which aspect defines this limit when adding new accounts?

A user is required to answer voicemail for two lines but would like them to be filtered to only one mailbox. How can you accomplish this request?

Which Cisco Unity Connection user field is used to map to an LDAP directory?

How many servers can be supported in a Cisco Unified Presence Server cluster environment?

An engineer is using Cisco Jabber. Instant messages are transported through which protocol?

An engineer wants to ensure that Cisco Jabber clients can communicate with instant messaging clients who are not registered to the same Jabber cluster. Which technology meets this...

A Cisco Unified Communications administrator wants to implement Cisco IM and Presence for the company. If it is installed in IM-only user mode, which three services are supported f...

Which CLI command must be used to configure the network settings on a Cisco TelePresence 4500 MCU?

A user needs to access CAR logs to adjust settings. Which two options are required? (Choose two.)

Where can an engineer find how many unused Cisco Unified Workspace Licensing Standard licenses remain?

Which CAR module report provides key information to determine if an additional gateway is needed?

Refer to the exhibit. Which method is using the users to access their mailboxes?

A voice engineer wants to monitor system activities using the RTMT tool. Which step is next after navigating to Cisco Unified Reporting?

An engineer receives a report that Cisco Unified Communications Manager is not responding. The engineer needs to use RTMT to check errors. Which menu path should the engineer follo...

Which option in RTMT would be used to monitor connections using Cisco Unity Connection?

An administrator has been deleting phones from Cisco Unified Communications Manager, but would like to reassign those directory numbers. Which two configuration areas within Cisco...

On the PSTN gateway, a network engineer runs sh isdn status and finds the Layer 2 state of each interface to be "TEI_ASSIGNED". What is the status of PSTN connectivity from this ga...

An entire department is reporting frequent calls with poor voice quality. Which fault domain should be investigated first?

A company wants to deploy IP telephony on its network. The engineer has to allow the existing switches to support Cisco IP phones that are connected to a Cisco Unified Communicatio...

An administrator has determined that an end user is experiencing jitter. Which symptom is the end user experiencing?

A single user receives a high amount of inbound voice messages and checks them only via email. The user cannot receive or send messages as the mailbox is full. Which option provide...

An engineer receives a report regarding choppy voice quality on a call. The user does not remember the details of the call time or the numbers that were dialed. What should the eng...

An IP phone that is using PoE shows "unknown" in Cisco Unified Communications Manager. What should the engineer do to restore the phone to service?