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210-060 · Question #123

User A needs to have a line shared on the user B phone. Both phones register with Cisco Unified Communications Manager. Which method can be used from Cisco Unified Communications Manager…

The correct answer is A. Navigate to the user B phone > Add the user A DN. In CUCM Administration, a shared line is configured by navigating to the target phone device and adding the source user's Directory Number as an additional line - there is no separate 'Shared Line' submenu.

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Question

User A needs to have a line shared on the user B phone. Both phones register with Cisco Unified Communications Manager. Which method can be used from Cisco Unified Communications Manager Administration web pages to configure a shared line on the user B phone?

Options

  • ANavigate to the user B phone > Add the user A DN.
  • BNavigate to the user B phone > Shared Line > Add the user A DN.
  • CNavigate to DN configuration > Shared Line > Add the user A DN.
  • DNavigate to end user configuration > Shared Line > Add the user A DN.

How the community answered

(28 responses)
  • A
    93% (26)
  • C
    4% (1)
  • D
    4% (1)

Why each option

In CUCM Administration, a shared line is configured by navigating to the target phone device and adding the source user's Directory Number as an additional line - there is no separate 'Shared Line' submenu.

ANavigate to the user B phone > Add the user A DN.Correct

To share User A's DN on User B's phone, an administrator navigates to User B's phone device configuration page and adds User A's existing DN to an available line button. CUCM allows the same DN to be assigned to multiple phones, which is the definition of a shared line.

BNavigate to the user B phone > Shared Line > Add the user A DN.

There is no 'Shared Line' submenu within the phone device configuration page in CUCM Administration - lines are added directly through the line association section.

CNavigate to DN configuration > Shared Line > Add the user A DN.

The DN configuration page manages the properties of a single directory number and does not provide a mechanism to associate that DN to another phone device.

DNavigate to end user configuration > Shared Line > Add the user A DN.

The end user configuration page manages user attributes and device associations at a high level and does not contain a 'Shared Line' option for directly assigning DNs to specific phone line buttons.

Concept tested: CUCM shared line configuration across multiple phones

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_5_1/systemConfig/cucm_b_system-configuration-guide-1251/cucm_b_system-configuration-guide-1251_chapter_01001101.html

Topics

#shared line#directory number#CUCM administration#phone configuration

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