An engineer receives a service ticket because a user cannot log into Cisco Unified CM User Options. Where can the engineer verify that the user account is active?

LDAP System Configuration defines the global LDAP integration settings such as server type and user object class, not the status of an individual user account.

LDAP Directory configures synchronization parameters such as the LDAP server address and base DN, and does not display individual account active/inactive status.

End User Configuration in CUCM Administration contains the user account record including the active/inactive status field, password settings, and assigned roles; an engineer checks here to confirm the account is enabled and not locked or deactivated.

LDAP Authentication configures whether CUCM uses LDAP to authenticate user passwords, not the active status of a specific user account.

Route Plan Report is a dial plan tool that lists directory numbers and route patterns and has no user account management function.