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210-060 · Question #126

Which two profile types are needed to enable a user for IM and Presence? (Choose two.)

The correct answer is A. Cisco Unified Communications Service F. service profile. Enabling a CUCM user for IM and Presence requires a UC Service that points to the IM and Presence node and a Service Profile that bundles and assigns that UC Service to the end user.

Users, Mobility, and Presence

Question

Which two profile types are needed to enable a user for IM and Presence? (Choose two.)

Options

  • ACisco Unified Communications Service
  • Bvoicemail profile
  • CJabber profile
  • Ddevice profile
  • Enetwork access profile
  • Fservice profile

How the community answered

(41 responses)
  • A
    90% (37)
  • B
    2% (1)
  • C
    2% (1)
  • E
    5% (2)

Why each option

Enabling a CUCM user for IM and Presence requires a UC Service that points to the IM and Presence node and a Service Profile that bundles and assigns that UC Service to the end user.

ACisco Unified Communications ServiceCorrect

A Cisco Unified Communications Service entry defines the connection parameters (server address, protocol) for the IM and Presence service that the client will use.

Bvoicemail profile

A voicemail profile associates a user with a voicemail pilot number and is unrelated to enabling IM and Presence capabilities.

CJabber profile

There is no standard CUCM profile type called a 'Jabber profile'; Jabber clients are configured via UC Services and Service Profiles.

Ddevice profile

A device profile is used for Extension Mobility to load a user's settings onto a shared phone and is not involved in IM and Presence provisioning.

Enetwork access profile

Network access profile is not a CUCM construct relevant to IM and Presence user enablement.

Fservice profileCorrect

The Service Profile aggregates one or more UC Services and is assigned directly to an end user, making it the mechanism by which the IM and Presence UC Service is delivered to that user.

Concept tested: CUCM UC Service and Service Profile for IM and Presence

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_5_1/systemConfig/cucm_b_system-configuration-guide-1251/cucm_b_system-configuration-guide-1251_chapter_0111.html

Topics

#IM and Presence#service profile#UC service#Jabber enablement

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