Cisco
210-060 · Question #21
210-060 Question #21: Real Exam Question with Answer & Explanation
The correct answer is A: Jabber Advanced Settings. When a user cannot sign into Jabber, the administrator should verify the user's Jabber client settings, the assigned CUCM Service Profile, and the user account configuration in CUCM User Management.
Question
An end user is unable to sign into Jabber. Assuming that network connectivity has been verified, which three settings for the end user should be checked? (Choose three.)
Options
- AJabber Advanced Settings
- BCisco Unified Communications Manager Service Profile
- CCisco Unified Communications Manager User Management
- DCisco Unified Presence Server Advanced Settings
- ECisco Unified Presence Server Application Listener
- FCisco Unified Presence Server System Topology
- GJabber Version
Explanation
When a user cannot sign into Jabber, the administrator should verify the user's Jabber client settings, the assigned CUCM Service Profile, and the user account configuration in CUCM User Management.
Common mistakes.
- D. Cisco Unified Presence Server Advanced Settings are system-wide configuration items not typically checked on a per-user basis for basic sign-in issues.
- E. The Application Listener on CUPS relates to server-side SIP/XMPP port configuration, not to an individual user's inability to sign in.
- F. System Topology in CUPS defines cluster relationships and is not a user-specific troubleshooting point for sign-in failures.
- G. While compatibility matters, verifying the Jabber version alone does not address the configuration settings that govern a specific user's ability to authenticate.
Concept tested. Jabber end-user sign-in troubleshooting in CUCM
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