Cisco
210-060 · Question #131
210-060 Question #131: Real Exam Question with Answer & Explanation
The correct answer is B: Add an alternate extension.. Alternate extensions in Cisco Unity Connection allow multiple phone numbers or extensions to be associated with a single user mailbox, enabling voicemail from two lines to arrive in one place.
Question
A user is required to answer voicemail for two lines but would like them to be filtered to only one mailbox. How can you accomplish this request?
Options
- AProvide multiple mailboxes for one Cisco Unity Connection user.
- BAdd an alternate extension.
- CCreate a shared mailbox.
- DInitiate interview handler.
Explanation
Alternate extensions in Cisco Unity Connection allow multiple phone numbers or extensions to be associated with a single user mailbox, enabling voicemail from two lines to arrive in one place.
Common mistakes.
- A. Cisco Unity Connection does not support assigning multiple independent mailboxes to a single user account - each user has one mailbox.
- C. A shared mailbox is intended for group or departmental use where multiple users access the same mailbox, which does not match the single-user scenario described.
- D. An interview handler presents callers with a series of recorded questions and records their responses; it is not a mechanism for routing extensions to a mailbox.
Concept tested. Cisco Unity Connection alternate extension for mailbox consolidation
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