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210-060 · Question #149

An administrator has determined that an end user is experiencing jitter. Which symptom is the end user experiencing?

The correct answer is A. choppy. Jitter is the variation in packet arrival times in a VoIP stream, and the primary symptom experienced by the end user is choppy audio.

Maintenance and Troubleshooting

Question

An administrator has determined that an end user is experiencing jitter. Which symptom is the end user experiencing?

Options

  • Achoppy
  • Bcrosstalk
  • Cstatic
  • Dscreeching

How the community answered

(24 responses)
  • A
    92% (22)
  • B
    4% (1)
  • C
    4% (1)

Why each option

Jitter is the variation in packet arrival times in a VoIP stream, and the primary symptom experienced by the end user is choppy audio.

AchoppyCorrect

Jitter refers to the inconsistent delay in packet delivery across a network. When voice packets arrive at uneven intervals, the receiving endpoint cannot reconstruct audio smoothly, resulting in choppy, broken-up audio quality for the listener.

Bcrosstalk

Crosstalk is interference caused by signals bleeding from one circuit into another, not a symptom of jitter.

Cstatic

Static describes broadband noise or electromagnetic interference on a line, which is unrelated to packet timing variation.

Dscreeching

Screeching is a high-pitched audio distortion typically caused by audio feedback or codec misconfiguration, not jitter.

Concept tested: VoIP jitter symptom identification

Source: https://www.cisco.com/c/en/us/support/docs/voice/voice-quality/14081-voip-qos.html

Topics

#jitter#voice quality symptoms#choppy audio#QoS

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