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210-060 · Question #110

210-060 Question #110: Real Exam Question with Answer & Explanation

The correct answer is A: jitter detected in voice calls. Sharing a single VLAN for voice and data eliminates QoS separation, allowing bursty data traffic to cause jitter and choppy audio in VoIP calls.

Question

A company has invested in an on-premises VoIP solution. For design simplicity purposes, network engineers have opted to use a single VLAN for both data and voice traffic. Shortly after implementing IP phones, customers are reporting problems. Which two potential problems may be reported about the calls as a result of this design decision? (Choose two.)

Options

  • Ajitter detected in voice calls
  • Bproblems with email latency
  • Cslow internet download speeds
  • Dchoppy voice calls
  • EPCs are getting IP addresses but phones are not

Explanation

Sharing a single VLAN for voice and data eliminates QoS separation, allowing bursty data traffic to cause jitter and choppy audio in VoIP calls.

Common mistakes.

  • B. Email uses TCP with built-in retransmission and flow control and is not adversely affected by the absence of a dedicated voice VLAN; email latency is unrelated to this VoIP design decision.
  • C. Internet download speed depends on WAN bandwidth and ISP policies, not on whether voice and data share a LAN VLAN, so this problem would not result from the described design.
  • E. Both phones and PCs can receive IP addresses from the same DHCP pool on a single VLAN; IP address assignment failure would indicate a DHCP misconfiguration, not a voice-data VLAN consolidation problem.

Concept tested. Voice VLAN separation and QoS for VoIP traffic

Reference. https://www.cisco.com/c/en/us/td/docs/solutions/Enterprise/WAN_and_MAN/QoS_SRND/QoS-SRND-Book/VoIPDesign.html

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