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210-060 · Question #110

A company has invested in an on-premises VoIP solution. For design simplicity purposes, network engineers have opted to use a single VLAN for both data and voice traffic. Shortly after implementing…

The correct answer is A. jitter detected in voice calls D. choppy voice calls. Sharing a single VLAN for voice and data eliminates QoS separation, allowing bursty data traffic to cause jitter and choppy audio in VoIP calls.

Maintenance and Troubleshooting

Question

A company has invested in an on-premises VoIP solution. For design simplicity purposes, network engineers have opted to use a single VLAN for both data and voice traffic. Shortly after implementing IP phones, customers are reporting problems. Which two potential problems may be reported about the calls as a result of this design decision? (Choose two.)

Options

  • Ajitter detected in voice calls
  • Bproblems with email latency
  • Cslow internet download speeds
  • Dchoppy voice calls
  • EPCs are getting IP addresses but phones are not

How the community answered

(46 responses)
  • A
    72% (33)
  • B
    15% (7)
  • C
    9% (4)
  • E
    4% (2)

Why each option

Sharing a single VLAN for voice and data eliminates QoS separation, allowing bursty data traffic to cause jitter and choppy audio in VoIP calls.

Ajitter detected in voice callsCorrect

Without a dedicated voice VLAN enforcing QoS markings (DSCP EF), data traffic bursts compete with voice packets and cause variable packet arrival times (jitter), which VoIP codecs cannot tolerate beyond approximately 30 ms.

Bproblems with email latency

Email uses TCP with built-in retransmission and flow control and is not adversely affected by the absence of a dedicated voice VLAN; email latency is unrelated to this VoIP design decision.

Cslow internet download speeds

Internet download speed depends on WAN bandwidth and ISP policies, not on whether voice and data share a LAN VLAN, so this problem would not result from the described design.

Dchoppy voice callsCorrect

Choppy voice is a direct perceptual symptom of packet loss and high jitter; when voice and data share a single VLAN without prioritization, data frame bursts discard or delay voice packets, producing audible gaps and distortion.

EPCs are getting IP addresses but phones are not

Both phones and PCs can receive IP addresses from the same DHCP pool on a single VLAN; IP address assignment failure would indicate a DHCP misconfiguration, not a voice-data VLAN consolidation problem.

Concept tested: Voice VLAN separation and QoS for VoIP traffic

Source: https://www.cisco.com/c/en/us/td/docs/solutions/Enterprise/WAN_and_MAN/QoS_SRND/QoS-SRND-Book/VoIPDesign.html

Topics

#QoS#VLAN design#jitter#voice quality

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