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ITSM20F.EN · Question #133

Which process includes the responsibility of recovering the service as quickly as possible?

The correct answer is C. Incident management. You've hit your weekly limit · resets 5am (America/New_York)

Resolution processes

Question

Which process includes the responsibility of recovering the service as quickly as possible?

Options

AAvailability Management
BIT Service Continuity Management
CIncident management
DProblem Management

How the community answered

(53 responses)

A
8% (4)
B
4% (2)
C
79% (42)
D
9% (5)

Explanation

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Topics

#incident management#service recovery#resolution objective#restore service

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