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ITSM20F.EN · Question #132
In recent months at a transport company with 1500 desktops, dozens of requests have been received for expansion of the internal memory because its size has proven to be insufficient. Which process…
The correct answer is A. Capacity Management. You've hit your weekly limit · resets 5am (America/New_York)
Service delivery processes
Question
In recent months at a transport company with 1500 desktops, dozens of requests have been received for expansion of the internal memory because its size has proven to be insufficient. Which process should have prevented this from happening?
Options
- ACapacity Management
- BService Level Management
- CConfiguration Management
- DAvailability Management
How the community answered
(32 responses)- A75% (24)
- B9% (3)
- C3% (1)
- D13% (4)
Explanation
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Topics
#Capacity Management#memory capacity#demand management#service delivery
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