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ITSM20F.EN · Question #132
In recent months at a transport company with 1500 desktops, dozens of requests have been received for expansion of the internal memory because its size has proven to be insufficient. Which process…
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Service delivery processes
Question
In recent months at a transport company with 1500 desktops, dozens of requests have been received for expansion of the internal memory because its size has proven to be insufficient. Which process should have prevented this from happening?
Options
- ACapacity Management
- BService Level Management
- CConfiguration Management
- DAvailability Management
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Topics
#Capacity Management#memory capacity#demand management#service delivery