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ITSM20F.EN · Question #27

When a new service is being planned Service Level Management (SLM) needs to ensure that existing performance levels of other IT services will not be unduly impacted. From which process will Service…

The correct answer is B. Capacity Management Financial. You've hit your weekly limit · resets 5am (America/New_York)

Service delivery processes

Question

When a new service is being planned Service Level Management (SLM) needs to ensure that existing performance levels of other IT services will not be unduly impacted. From which process will Service Level Management (SLM) require input?

Options

  • AAvailability Management
  • BCapacity Management Financial
  • CManagement for IT Services
  • DIT Service Continuity Management

How the community answered

(37 responses)
  • A
    14% (5)
  • B
    78% (29)
  • C
    3% (1)
  • D
    5% (2)

Explanation

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Topics

#service level management#capacity management#new service planning#process integration

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