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ITSM20F.EN · Question #8
What is the contribution of Availability Management to the Service Level Management process?
The correct answer is A. Availability Management provides information about the availability of the services being. You've hit your weekly limit · resets 5am (America/New_York)
Service delivery processes
Question
What is the contribution of Availability Management to the Service Level Management process?
Options
- AAvailability Management provides information about the availability of the services being
- BAvailability Management acts in consultation with users to determine the availability of IT
- CAvailability Management supplies data about the availability requirements of users.
- DAvailability Management ensures that a Service Level Agreement (SLA) is available for all users.
How the community answered
(19 responses)- A79% (15)
- B5% (1)
- C11% (2)
- D5% (1)
Explanation
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Topics
#Availability Management#Service Level Management#service availability#process integration
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