EXIN
ITSM20F.EN · Question #134
What is the definition of IT Service Management?
The correct answer is D. Specialized organizational capabilities providing value to customers. You've hit your weekly limit · resets 5am (America/New_York)
Basic concepts
Question
What is the definition of IT Service Management?
Options
- AAn organization supping services to one or more customers
- BBest practice guidance for operating services
- CRequirements for delivering service based upon best practices
- DSpecialized organizational capabilities providing value to customers
How the community answered
(60 responses)- A7% (4)
- B3% (2)
- C13% (8)
- D77% (46)
Explanation
You've hit your weekly limit · resets 5am (America/New_York)
Topics
#IT Service Management#definition#organizational capabilities#value to customers
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