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ITSM20F.EN · Question #134

What is the definition of IT Service Management?

The correct answer is D. Specialized organizational capabilities providing value to customers. You've hit your weekly limit · resets 5am (America/New_York)

Basic concepts

Question

What is the definition of IT Service Management?

Options

  • AAn organization supping services to one or more customers
  • BBest practice guidance for operating services
  • CRequirements for delivering service based upon best practices
  • DSpecialized organizational capabilities providing value to customers

How the community answered

(60 responses)
  • A
    7% (4)
  • B
    3% (2)
  • C
    13% (8)
  • D
    77% (46)

Explanation

You've hit your weekly limit · resets 5am (America/New_York)

Topics

#IT Service Management#definition#organizational capabilities#value to customers

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