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ITSM20F.EN · Question #134
ITSM20F.EN Question #134: Real Exam Question with Answer & Explanation
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Question
What is the definition of IT Service Management?
Options
- AAn organization supping services to one or more customers
- BBest practice guidance for operating services
- CRequirements for delivering service based upon best practices
- DSpecialized organizational capabilities providing value to customers
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