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ITSM20F.EN · Question #129

Quality Management Systems can assist organizations in enhancing what?

The correct answer is A. Customer satisfaction. You've hit your weekly limit · resets 5am (America/New_York)

Service Management System (SMS)

Question

Quality Management Systems can assist organizations in enhancing what?

Options

ACustomer satisfaction
BISO/EC 20000
CRelationship with third parties
DSupplier satisfaction

How the community answered

(19 responses)

A
79% (15)
B
5% (1)
C
5% (1)
D
11% (2)

Explanation

You've hit your weekly limit · resets 5am (America/New_York)

Topics

#Quality Management System#customer satisfaction#QMS objectives#service quality

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