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ITSM20F.EN · Question #123

What is known as a temporary solution that enables the user to continue working?

The correct answer is D. Workaround. You've hit your weekly limit · resets 5am (America/New_York)

Resolution processes

Question

What is known as a temporary solution that enables the user to continue working?

Options

AKnown Error
BRequest For Change (RFC)
CService Request
DWorkaround

How the community answered

(32 responses)

A
3% (1)
B
9% (3)
C
16% (5)
D
72% (23)

Explanation

You've hit your weekly limit · resets 5am (America/New_York)

Topics

#workaround#incident management#temporary solution#problem management

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