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ITSM20F.EN · Question #122

What is a valid reason for an IT service provider to adopt and implement the ISO/IEC 20000 standard?

The correct answer is A. To adopt an integrated process approach to manage services. You've hit your weekly limit · resets 5am (America/New_York)

Basic concepts

Question

What is a valid reason for an IT service provider to adopt and implement the ISO/IEC 20000 standard?

Options

ATo adopt an integrated process approach to manage services
BTo adoptIT governance
CTo adopt an international standard on Information security management
DTo adopt the best practices ofIT service management

How the community answered

(33 responses)

A
73% (24)
B
15% (5)
C
3% (1)
D
9% (3)

Explanation

You've hit your weekly limit · resets 5am (America/New_York)

Topics

#ISO/IEC 20000#integrated process approach#service management standard#IT governance

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