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ITSM20F.EN · Question #122
ITSM20F.EN Question #122: Real Exam Question with Answer & Explanation
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Question
What is a valid reason for an IT service provider to adopt and implement the ISO/IEC 20000 standard?
Options
- ATo adopt an integrated process approach to manage services
- BTo adoptIT governance
- CTo adopt an international standard on Information security management
- DTo adopt the best practices ofIT service management
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