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ITSM20F.EN · Question #124

Through which process does the implementation of new or changed services, including closure of a service, need to be planned and approved?

The correct answer is B. Change Management. You've hit your weekly limit · resets 5am (America/New_York)

Control processes

Question

Through which process does the implementation of new or changed services, including closure of a service, need to be planned and approved?

Options

  • ABusiness Relationship Management
  • BChange Management
  • CRelease Management
  • DService Level Management

How the community answered

(17 responses)
  • A
    6% (1)
  • B
    76% (13)
  • C
    6% (1)
  • D
    12% (2)

Explanation

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Topics

#Change Management#service implementation#change approval#new services

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