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ITSM20F.EN · Question #145

What is the recommendation with regard to the implementation of an emergency Change?

The correct answer is D. Where possible the Change process should be followed. You've hit your weekly limit · resets 5am (America/New_York)

Control processes

Question

What is the recommendation with regard to the implementation of an emergency Change?

Options

AOnly the senior manager should authorize emergency Changes.
BThe Change process should be completely bypassed.
CThere is a separate process for emergency Changes.
DWhere possible the Change process should be followed.

How the community answered

(54 responses)

A
6% (3)
B
4% (2)
C
11% (6)
D
80% (43)

Explanation

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Topics

#emergency change#change process#change management#best practices

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