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ITSM20F.EN · Question #144
ITSM20F.EN Question #144: Real Exam Question with Answer & Explanation
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Question
What is the definition of Availability?
Options
- Aa record containing details of which Configuration Items (CIs) are affected and how they are
- Ba snapshot of the state of a service or individual Configuration Item (CI) at a point in time
- Cany event which is not part of the standard operation of a service and which causes or may
- Dthe ability of a component or service to perform its required function at a stated instant or over
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