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ITSM20F.EN · Question #144

What is the definition of Availability?

The correct answer is D. the ability of a component or service to perform its required function at a stated instant or over. You've hit your weekly limit · resets 5am (America/New_York)

Basic concepts

Question

What is the definition of Availability?

Options

  • Aa record containing details of which Configuration Items (CIs) are affected and how they are
  • Ba snapshot of the state of a service or individual Configuration Item (CI) at a point in time
  • Cany event which is not part of the standard operation of a service and which causes or may
  • Dthe ability of a component or service to perform its required function at a stated instant or over

How the community answered

(31 responses)
  • A
    3% (1)
  • B
    6% (2)
  • C
    10% (3)
  • D
    81% (25)

Explanation

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Topics

#availability#ITSM terminology#service component#definition

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