EXIN
ITSM20F.EN · Question #69
ITSM20F.EN Question #69: Real Exam Question with Answer & Explanation
The correct answer is D. Configuration management. See the full explanation below for the reasoning.
Question
Which process has the objective of helping to control the IT infrastructure by maintaining a logical model of the IT infrastructure and IT services?
Options
- ABudgeting and accounting for services
- BCapacity management
- CChange management
- DConfiguration management
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