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ITIL-FOUNDATION · Question #435
ITIL-FOUNDATION Question #435: Real Exam Question with Answer & Explanation
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Understand the purpose and components of the ITIL service value system (SVS)
Question
What does the continual service improvement (CSI) approach enable a business to achieve?
Options
- AIt keeps the communication going within the business
- BIt helps the business in making decisions on improvement initiatives
- CIt helps the stakeholders understand their customers
- DIt dictates the way the business interacts with external suppliers
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Topics
#continual service improvement#CSI approach#improvement decisions#service improvement