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ITIL-FOUNDATION · Question #104
ITIL-FOUNDATION Question #104: Real Exam Question with Answer & Explanation
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Understand the purpose and components of the ITIL service value system (SVS)
Question
In terms of adding value to the business, which one of the following describes service operations contribution?
Options
- AThe cost of the service is designed, predicted and validated
- BMeasures for optimization are identified
- CService value is modeled
- DService value is visible to customers
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Topics
#service operation#business value#service lifecycle#value visibility