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ITIL-FOUNDATION · Question #434
ITIL-FOUNDATION Question #434: Real Exam Question with Answer & Explanation
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Know the purpose of the ITIL practices
Question
How does Problem Management work with Change Management?
Options
- ABy installing changes to fix problems
- BBy negotiating with Incident Management for changes in IT for Problem resolution
- CBy issuing RFCs for permanent solutions
- DBy working with users to change their IT configurations
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Topics
#problem management#change management#RFC#permanent resolution