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ITIL-FOUNDATION · Question #420
Which of the following are responsibilities of a Service Level Manager? (1) Agreeing targets in Service Level Agreements (2) Designing the service so it can meet the targets (3) Ensuring all needed co
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Question
Which of the following are responsibilities of a Service Level Manager? (1) Agreeing targets in Service Level Agreements (2) Designing the service so it can meet the targets (3) Ensuring all needed contracts and agreements are in place
Options
- A1 and 3 only
- BAll of the above
- C2 and 3 only
- D1 and 2 only
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Topics
#service level management#SLA#service level manager#roles and responsibilities