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CSA · Question #223
CSA Question #223: Real Exam Question with Answer & Explanation
The correct answer is C: User Criteria. User Criteria is the feature that provides granular control over who can contribute or read knowledge within a specific knowledge base.
Submitted by fatema_kw· Apr 18, 2026Configuring Applications for Collaboration
Question
What feature allows you to limit who is able to contribute or read knowledge within a knowledge base?
Options
- ARoles
- BGroups
- CUser Criteria
- DCategories
Explanation
User Criteria is the feature that provides granular control over who can contribute or read knowledge within a specific knowledge base.
Common mistakes.
- A. Roles provide broad access permissions across the platform, but User Criteria offers more refined control for knowledge base access by combining roles with other conditions.
- B. Groups organize users, and while they can be part of User Criteria, they are not the sole feature that limits access to knowledge bases in a comprehensive manner.
- D. Categories are used to organize knowledge articles within a knowledge base for easier navigation and are not used for defining access control.
Concept tested. Knowledge Base access control
Topics
#Knowledge Management#User Criteria#Access Control#Security
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