SalesforceSalesforce
CRT-101 · Question #233
CRT-101 Question #233: Real Exam Question with Answer & Explanation
Sign in or unlock CRT-101 to reveal the answer and full explanation for question #233. The question stem and answer options stay visible for context.
Sales and Service Cloud Applications
Question
Which two actions should an administrator perform with Case escalation rules? Choose 2 answers
Options
- ARe-open the Case.
- BSend email notifications.
- CChange the Case Priority.
- DRe-assign the Case.
Unlock CRT-101 to see the answer
You've previewed enough free CRT-101 questions. Unlock CRT-101 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.
Topics
#Case Management#Escalation Rules#Service Cloud#Email Notifications