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CRT-101 · Question #101

Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity. Which tool should an administrator use to meet the requirement?

The correct answer is B. Path key fields. Path Key Fields are specifically designed to highlight important field values at each stage of the Opportunity Path - when a sales rep clicks on a stage in the Path component, the configured key fields for that stage appear prominently, guiding reps on what data matters most at…

Sales and Service Cloud Applications

Question

Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity. Which tool should an administrator use to meet the requirement?

Options

  • ADynamic forms
  • BPath key fields
  • COpportunity processes
  • DWorkflow rules

How the community answered

(29 responses)
  • A
    7% (2)
  • B
    72% (21)
  • C
    3% (1)
  • D
    17% (5)

Explanation

Path Key Fields are specifically designed to highlight important field values at each stage of the Opportunity Path - when a sales rep clicks on a stage in the Path component, the configured key fields for that stage appear prominently, guiding reps on what data matters most at that point in the sales cycle.

Why the distractors are wrong:

  • A. Dynamic Forms control field visibility on page layouts based on record criteria, but they aren't tied to surfacing stage-specific guidance in a guided selling flow.
  • C. Opportunity Processes define which stage values are available to a given record type - they control the picklist options, not what fields are highlighted per stage.
  • D. Workflow Rules are automation tools that trigger field updates, emails, or tasks based on criteria - they don't surface informational guidance to users during stage progression.

Memory tip: Think "Path → Stage → Key Fields" - the Path component owns the stage-by-stage experience, and Key Fields are what you configure on the Path to coach reps on what to capture. If the question mentions "stage of the opportunity" + "surface values/fields," the answer lives on the Path.

Topics

#Path key fields#Sales Cloud#Opportunity stages#Field visibility

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