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CRT-101 · Question #100

The sales team at Ursa Major Solar has asked the administrator to automate an outbound message. What should the administrator utilize to satisfy the request?

The correct answer is D. Flow builder. NOTE: The stated correct answer D (Flow Builder) is debatable. Traditionally, outbound messages in Salesforce are a native action type within Workflow Rules (C) - Workflow Rules have a built-in 'Send Outbound Message' action that sends a SOAP XML message to an external…

Workflow/Process Automation

Question

The sales team at Ursa Major Solar has asked the administrator to automate an outbound message. What should the administrator utilize to satisfy the request?

Options

  • AProcess builder
  • BTask assignment
  • CWorkflow rule
  • DFlow builder

How the community answered

(33 responses)
  • A
    6% (2)
  • B
    3% (1)
  • D
    91% (30)

Explanation

NOTE: The stated correct answer D (Flow Builder) is debatable. Traditionally, outbound messages in Salesforce are a native action type within Workflow Rules (C) - Workflow Rules have a built-in 'Send Outbound Message' action that sends a SOAP XML message to an external endpoint. Flow Builder (D) can make HTTP callouts via the 'HTTP Callout' action but does not natively support the classic SOAP-based outbound message. However, as Salesforce is phasing out Workflow Rules in favor of Flow, exam questions are increasingly pointing to Flow Builder as the modern answer for any automation task. Process Builder (A) and Task Assignment (B) do not support outbound messaging. If the exam context assumes Workflow Rules are deprecated, D (Flow Builder) would be the intended answer.

Topics

#Salesforce Automation#Flow Builder#Outbound Message#Administrator Tools

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