CRT-101 · Question #4
An administrator at Cloud Kicks has a flow in production that is supposed to create new records. However, no new records are being created. What could the issue be?
The correct answer is B. The flow is inactive. In Salesforce, a flow must be in 'Active' status to execute. If a flow is 'Inactive,' it exists in the system but will not run under any circumstances - no records will be created, updated, or processed. This is the most common reason a flow appears correctly configured but…
Question
An administrator at Cloud Kicks has a flow in production that is supposed to create new records. However, no new records are being created. What could the issue be?
Options
- AThe flow is read only.
- BThe flow is inactive.
- CThe flow URL is deactivated.
- DThe flow trigger is missing.
How the community answered
(27 responses)- A4% (1)
- B93% (25)
- C4% (1)
Explanation
In Salesforce, a flow must be in 'Active' status to execute. If a flow is 'Inactive,' it exists in the system but will not run under any circumstances - no records will be created, updated, or processed. This is the most common reason a flow appears correctly configured but produces no results. A flow being 'read only' (A) is not a real flow status that prevents execution. A deactivated URL (C) only affects screen flows launched via URL, not all flow types. A missing trigger (D) would prevent the flow from being saved or activated properly, so it would have been caught before deployment.
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