Cloud Kicks wants to update a screen flow so that if the checkbox field High Value Customer is set to true, the first screen is skipped and the user is directed to the second screen. How should the…

Checkbox fields store boolean values, not strings. In Flow Builder, the correct way to evaluate a checkbox set to true is to use the equals operator paired with {{!$GlobalConstant.True}}, which represents the boolean true value. This combination correctly evaluates the field value and routes the flow to the second screen when the condition is met.

"High Value Customer" is the field label, not a valid boolean value, so comparing a checkbox field to that string will never produce a match.

The contains operator is used for text fields, not boolean checkbox fields, and using False would route users away from the second screen rather than toward it.

The contains operator is inappropriate for boolean checkbox fields, and "High Value Customer" is a field label, not a valid comparison value.